HavnSight Intelligence
AI that works from your own knowledge, with your own API key.
HavnSight Intelligence is AI built into the platform. It is designed to work from your organisation's own knowledge, not from generic answers.
What it does
- Understands the request. It reads the ticket with its history, your runbooks and past actions.
- Drafts the answer. It writes a reply grounded in your private Keystone documentation, ready for an agent to review before it is sent.
- Routes it to the right team. It matches symptoms to the squad on call, so urgent issues reach the right people.
Bring your own key
You supply your own AI API key, so privacy and cost stay under your control. It works with OpenAI, Anthropic and local models.